Previous incidents

March 2023
Mar 17, 2023
2 incidents

SiMedia RECEPTION! and SiMedia AlpineBits Server are down

Downtime

Resolved Mar 17 at 05:23pm CET

SiMedia RECEPTION! recovered.

2 previous updates

Unexpected server outage

Downtime

Resolved Mar 17 at 05:22pm CET

All services are back online again

3 previous updates

Mar 08, 2023
1 incident

SiMedia WORKER! is down

Downtime

Resolved Mar 08 at 08:09am CET

SiMedia WORKER! recovered.

7 previous updates

February 2023
Feb 27, 2023
1 incident

SiMedia eAssistant Admin and SiMedia ASA Interface are down

Downtime

Resolved Feb 27 at 02:46pm CET

SiMedia ASA Interface recovered.

3 previous updates

Feb 14, 2023
1 incident

Unexpected eAssistant Downtime

Downtime

Resolved Feb 14 at 04:59pm CET

The eAssistant is reachable again. We will investigate the log files to avoid any further outage related to this issue.

1 previous update

Feb 08, 2023
1 incident

SiMedia RECEPTION! is down

Downtime

Resolved Feb 08 at 09:05pm CET

SiMedia RECEPTION! recovered.

1 previous update

January 2023
Jan 24, 2023
1 incident

Impossible delivery to libero.it and virgilio.it addresses

Degraded

Resolved Jan 26 at 06:12pm CET

The provider of virgilio.it and libero.it confirmed that the restore is in progress and the latest data shows, that all currently sent mails get delivered successfully. With this, we suggest you to resend all mails (which have been sent between the 23rd January and today) destinated to the above addresses and carefully monitor if they get delivered successfully.

5 previous updates

Jan 19, 2023
1 incident

Unexpected SiMedia eAssistant Downtime

Downtime

Resolved Jan 19 at 01:20pm CET

Due to an internal server error, the application was unavailable for a few minutes. The problem has been resolved by now and everything is up and running again.

1 previous update

Jan 09, 2023
1 incident

Unexpected SiMedia eAssistant Downtime

Downtime

Resolved Jan 09 at 11:32am CET

The issue has been resolved, we'll continue monitoring this case.

2 previous updates