Previous incidents

January 2023
Jan 24, 2023
1 incident

Impossible delivery to libero.it and virgilio.it addresses

Degraded

Resolved Jan 26 at 06:12pm CET

The provider of virgilio.it and libero.it confirmed that the restore is in progress and the latest data shows, that all currently sent mails get delivered successfully. With this, we suggest you to resend all mails (which have been sent between the 23rd January and today) destinated to the above addresses and carefully monitor if they get delivered successfully.

5 previous updates

Jan 19, 2023
1 incident

Unexpected SiMedia eAssistant Downtime

Downtime

Resolved Jan 19 at 01:20pm CET

Due to an internal server error, the application was unavailable for a few minutes. The problem has been resolved by now and everything is up and running again.

1 previous update

Jan 09, 2023
1 incident

Unexpected SiMedia eAssistant Downtime

Downtime

Resolved Jan 09 at 11:32am CET

The issue has been resolved, we'll continue monitoring this case.

2 previous updates

December 2022
Dec 10, 2022
1 incident

SiMedia PORTALS! API is down

Downtime

Resolved Dec 10 at 10:55pm CET

SiMedia PORTALS! API recovered.

1 previous update

November 2022
Nov 10, 2022
1 incident

Degraded performance in some areas

Degraded

Resolved Nov 10 at 09:24am CET

The issue has been resolved by now. We will keep monitoring the system and carefully watch for any anomalies.

1 previous update