Previous incidents

September 2023
Sep 26, 2023
1 incident

SiMedia AlpineBits Server is down

Downtime

Resolved Sep 26 at 04:07pm CEST

SiMedia AlpineBits Server recovered.

3 previous updates
Sep 22, 2023
1 incident

SiMedia eAssistant Admin is down

Downtime

Resolved Sep 22 at 02:46pm CEST

SiMedia eAssistant Admin recovered.

1 previous update
Sep 20, 2023
1 incident

SiMedia eAssistant Admin is down

Downtime

Resolved Sep 20 at 02:52pm CEST

SiMedia eAssistant Admin recovered.

1 previous update
Sep 12, 2023
2 incidents

Some services are down

Downtime

Resolved Sep 12 at 06:03pm CEST

The monitoring service has been restarted and now works properly again

2 previous updates

Unexpected Downtime

Downtime

Resolved Sep 12 at 05:02pm CEST

All services are back online by now and working properly. After analyzing the database, no data has been lost.

The root cause was a server outage at our hosting provider, which has been resolved automatically due to self-healing infrastructure.

5 previous updates
August 2023
Aug 31, 2023
1 incident

SiMedia CLOUD! API is down

Downtime

Resolved Aug 31 at 11:18am CEST

SiMedia CLOUD! API recovered.

1 previous update
Aug 29, 2023
1 incident

SiMedia CLOUD! API, SiMedia eAssistant Admin, SiMedia RECEPTION!, SiMedia Alp...

Downtime

Resolved Aug 29 at 05:18am CEST

SiMedia eAssistant Admin recovered.

5 previous updates
Aug 25, 2023
1 incident

SiMedia CLOUD! API, SiMedia RECEPTION!, SiMedia AlpineBits Server, and 1 othe...

Downtime

Resolved Aug 25 at 07:02am CEST

SiMedia RECEPTION! recovered.

3 previous updates
Aug 07, 2023
1 incident

SiMedia eAssistant Admin is down

Downtime

Resolved Aug 07 at 04:32pm CEST

SiMedia eAssistant Admin recovered.

1 previous update
Aug 06, 2023
1 incident

SiMedia eAssistant Admin is down

Downtime

Resolved Aug 06 at 07:17pm CEST

SiMedia eAssistant Admin recovered.

1 previous update
Aug 05, 2023
1 incident

SiMedia eAssistant Admin is down

Downtime

Resolved Aug 05 at 01:04pm CEST

SiMedia eAssistant Admin recovered.

1 previous update
Aug 03, 2023
1 incident

SiMedia eAssistant Admin is down

Downtime

Resolved Aug 03 at 06:26am CEST

SiMedia eAssistant Admin recovered.

1 previous update
Aug 02, 2023
1 incident

Some services are down

Downtime

Resolved Aug 02 at 04:30pm CEST

The SiMedia eAssistant and widgets are now online again and we've taken measurements to improve availability and stability.

2 previous updates
Aug 01, 2023
1 incident

Unexpected Database Downtime

Downtime

Resolved Aug 01 at 05:58pm CEST

All services are up and running again.

2 previous updates
July 2023
No incidents reported