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Downtime

Unexpected Downtime

Sep 12 at 04:35pm CEST
Affected services
Anexis CLOUD! API
Anexis CLOUD! Admin
Anexis eAssistant Admin
Anexis RECEPTION!
Anexis WORKER!
Anexis AlpineBits Server
Anexis ASA Interface

Resolved
Sep 12 at 05:02pm CEST

All services are back online by now and working properly. After analyzing the database, no data has been lost.

The root cause was a server outage at our hosting provider, which has been resolved automatically due to self-healing infrastructure.

Updated
Sep 12 at 04:59pm CEST

All critical services are back online by now

Updated
Sep 12 at 04:51pm CEST

The database has restarted and the services should become available slowly. We're now verifying data integrity and analyzing the root cause.

Updated
Sep 12 at 04:40pm CEST

An outage of the database service of our hosting provider seems to have caused the outage. The database is currently booting up and should be online within the next 5-10 minutes.

Updated
Sep 12 at 04:36pm CEST

SiMedia ASA Interface went down.

Created
Sep 12 at 04:35pm CEST

SiMedia CLOUD! API, SiMedia RECEPTION!, and SiMedia AlpineBits Server went down.